Privacy Statement

Privacy statement Jeco Energies – 12 august 2024

Why this privacy statement?
Jeco Energies NV places great importance on the protection of your privacy and personal data. It uses your personal data solely in accordance with data protection legislation and other relevant legal provisions.

With this privacy statement, Jeco Energies NV aims to inform you about any processing activities concerning your personal data and about your rights.

This privacy policy applies to the website www.jeco-energies.com and to all (commercial) relationships between Jeco Energies NV and its customers, prospects, and business partners. In addition to this privacy policy, Jeco Energies' general terms and conditions and cookie policy also apply.

This privacy statement may be subject to modifications and changes in the future. It is your responsibility to consult this document regularly. Any changes will be clearly communicated on the Jeco Energies website.

What is personal data?
Personal data is any information about identified or identifiable natural persons.

An "identifiable" person is someone who can be identified, directly or indirectly, by reference to a number or one or more specific elements characteristic of their physical, physiological, psychological, economic, cultural, or social identity.

Who is the data controller?

The data controller is:
Jeco Energies NV (hereinafter: “Jeco Energies”)
Welvaartstraat 6
2200 Herentals, Belgium
Company number (KBO): 0887.368.272
VAT number: BE 0887 368 272
RPR Antwerp, Turnhout division
Email: info@jeco-energies.com
Phone: +32 (0)3 827 34 22

Which personal data is processed?
Jeco Energies commits to processing only those personal data that are relevant and necessary for the purposes for which they are collected. The following categories of personal data may be processed by Jeco Energies:

1. Identification data (such as name, address, VAT number);
2. Contract data (such as email address, phone number, address);
3. Usage data: such as IP address, approximate location of access, time and date of access, which pages were visited.

In principle, Jeco Energies does not process sensitive personal data. If such data is processed, it is solely for general data processing purposes and never with the intent to use these specific data.

Jeco Energies generally processes only data relevant in a professional context.

The website and/or services of Jeco Energies do not intend to collect data about persons under the age of 13 unless they have parental or guardian consent, or Jeco Energies is bound by legal obligations. However, Jeco Energies cannot verify whether a website visitor is over 13 years old. Therefore, parents are encouraged to be involved in the online activities of their children to prevent data from being collected without parental consent. If you believe that Jeco Energies has collected personal data about a minor without consent, please contact us (see contact details above).

How does Jeco Energies obtain personal data?
Jeco Energies primarily obtains your personal data directly from you, including through:

• Visiting and using the Jeco Energies website or other applications;
• Correspondence with Jeco Energies;
• Your interest in Jeco Energies' products or services;
• Connecting with Jeco Energies' professional social media channels; or
• Subscribing to the Jeco Energies newsletter.

Your personal data may also be received from other publicly accessible sources, such as the Belgian Official Gazette, your own website or profile, the National Bank, or KBO (Crossroads Bank for Enterprises).

What is the legal basis for processing personal data?
Jeco Energies relies on the following legal grounds for processing personal data:

• Your consent;
• The performance of the contract between you and Jeco Energies;
• Legal obligations of Jeco Energies; or

• Legitimate interest.

   

For what purposes are your personal data used?
Jeco Energies collects personal data to offer you a secure, optimal, and personalized user experience. The more intensively you use the website and our online services, the more personal data is collected.

Data processing is essential for the operation of the website and its associated services. Processing is conducted solely for the following specified purposes:

1. Operation of the website www.jeco-energies.com;
2. Execution of a contract between you and Jeco Energies;
3. Responding to your request for information or a quotation;
4. Offering and improving general and personalized services, including billing purposes, providing information, newsletters and offers that are useful and/or necessary to you, obtaining and processing user reviews, and providing support;
5. Marketing purposes;
6. Statistical purposes;
7. Protection of Jeco Energies' legitimate interests; or
8. Fulfillment of legal obligations by Jeco Energies.

If certain data are incomplete or seemingly incorrect, Jeco Energies reserves the right to postpone or suspend certain expected actions temporarily or permanently.

We also use cookies!
When visiting our website, "cookies" may be placed on your hard drive to better tailor the website to the needs of returning visitors. Non-functional cookies help us optimize your visit and remember technical preferences.

For more information on how we use cookies to collect and process your data, please refer to our Cookie Policy.

If you wish to access the Jeco Energies platform/website, it is recommended that you enable cookies. How to disable cookies can also be found in our Cookie Policy.

Are your personal data shared with third parties?
In principle, the obtained personal data are used only by Jeco Energies. Your personal data will not be shared with third parties, except in the following cases:

• Your data may be shared with third parties if you have given your consent;
• Your data may be shared with third parties such as service providers if necessary to carry out our activities. Jeco Energies ensures cooperation only with partners who comply with applicable regulations and provide necessary security measures for data protection;
• Your data may be shared with third parties if necessary for the performance of your agreement with Jeco Energies or to provide you with targeted information;
• Your data may be shared with logistics partners for organizing mailings or corporate/marketing events;
• Your data may be shared with third parties if Jeco Energies is legally obliged to do so (e.g. government, tax authorities);
• Your data may be disclosed to competent authorities in the context of legal proceedings and/or for the protection and defense of our rights;
• In the event of reorganization or sale of Jeco Energies to another entity, personal data may be disclosed in connection with the sale or transfer of the business. In such a case, Jeco Energies will inform the acquiring party of their obligations under applicable law.

With companies/persons processing your data on our behalf, Jeco Energies enters into a processing agreement to ensure the same level of security and confidentiality of your personal data.

What are your rights concerning your personal data?

Guarantee of lawful and secure processing of personal data
Jeco Energies always processes your data fairly, lawfully, and transparently. This includes the following guarantees:

1. Personal data are processed only in accordance with the purposes described in this Privacy Statement;
2. Personal data are processed only to the extent that they are adequate, relevant, and not excessive;
3. Personal data are retained only as long as necessary to achieve the purposes stated in this Privacy Statement.

Appropriate technical and security measures have been taken to minimize the risks of unauthorized access to or processing of personal data. In the event of a breach in its IT systems, Jeco Energies will take all possible measures to minimize the damage.

How long is your data retained?
In the case of a contractual relationship, personal data are retained for up to ten (10) years after the end of your contract with Jeco Energies.

In the case of a non-contractual relationship, personal data are retained for up to five (5) years after your last contact with Jeco Energies.

However, it is possible that we may need to retain your personal data longer for other purposes (legal obligations).

Right of access/rectification/deletion of your personal data
Upon proof of your identity, you have the right to obtain confirmation from Jeco Energies as to whether or not your personal data are being processed. If Jeco Energies processes your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, Jeco Energies will comply within one (1) month of receiving the request.

Inaccurate or incomplete data can always be corrected. As a user, you are primarily responsible for correcting inaccuracies and incompleteness. You can exercise your right to rectification by submitting an additional statement to Jeco Energies.

You also have the right to have your data erased without undue delay in the following cases:

1. When the personal data are no longer necessary for the purposes for which they were originally collected;
2. When the data were collected based on consent and there is no other legal ground for processing;
3. When an objection is made and no overriding legitimate grounds for processing exist;
4. When the personal data have been unlawfully processed;
5. When the data must be erased to comply with a legal obligation.

Requests for access, correction, or deletion of your personal data should be sent by registered mail or by email to info@jeco-energies.com.

Right to restriction of/objection to processing of your data
You have the right to restrict the processing of your personal data:

1. During the period Jeco Energies needs to verify the accuracy of the data in case of dispute;
2. When the processing is unlawful and you request restriction instead of deletion;
3. When Jeco Energies no longer needs the data for the purposes of processing, but you need them in connection with a legal claim;
4. During the period Jeco Energies needs to assess the existence of grounds for erasure.

You also have the right to object to the processing of your personal data at any time. Jeco Energies will stop processing your data unless it demonstrates compelling legitimate grounds that override your right to object.

Requests should be made by registered mail or email to info@jeco-energies.com.

Right to data portability
You have the right to receive the personal data you provided to Jeco Energies in a structured, commonly used, and machine-readable format. You also have the right to transmit these data to another data controller when the processing is based solely on your consent.

Requests should be made by registered mail or email to info@jeco-energies.com.

Right to withdraw consent/right to lodge a complaint
You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Additionally, you have the right to lodge a complaint regarding the processing of your personal data by Jeco Energies with the competent data protection authority. For Belgium, this is:

Data Protection Authority
Drukpersstraat 35, 1000 Brussels (Belgium)
Phone: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Website: www.gegevensbeschermingsautoriteit.be

If you wish to exercise this right, Jeco Energies will respond within one (1) month of receiving the request. Requests must be made by registered mail or email to info@jeco-energies.com.